Be found everywhere

World-class strategy, creative, technology and media

Call Center
Services

For the longest of time, ZRAZ Solutions Services has remained one of the leaders in providing state of the art and professional call center services to clientele from across the world. Our main focus has been to provide quality services to our clients which in turn have helped build reliable and valued relationships between these clients, their employees, their overall organization and their own customers. The managing of these relationships by adding constant value to them along with improvements is our method of helping business, small and large to bolster their performances. By partnering with us,ZRAZ Solutions Services ensures highest quality call center solutions that ultimately lead to higher customer appreciations, loyalty and overall satisfaction which in turn translate into revenue growth and creation of a competitive advantage for your business.

ZRAZ Solutions Services has a team of highly expert individuals that are trained to provide Quality and Cost Effective solutions. Our proprietary call center systems and methodologies bring significant returns on investments. Analytical tools and extensive data collection is carried out from different sources, which combined with our attention to interactive insights help to improve performance.

ZRAZ Solutions Services uses all available methodologies at our disposal to drive action to tangibly improve customer satisfaction in a cost effective manner.

Inbound Call Center
Services
  • Available 24/7
  • Tech Support
  • After-Hours Support
  • Bilingual Services Available
  • Over-Flow Support
  • Registrations and Reservations
  • Shared and Dedicated Agents
  • Order Taking Services
  • Multiple Call Center Locations
  • Direct Response Campaigns
  • Whistle Blower Hotline Service
outbound Call Center
Services
  • Appointment Scheduling
  • Lead Generation
  • Cross-Selling and Up-Selling
  • Telemarketing
  • Product and Services Promotion
  • Registrations and Reservations
  • Market Research and Survey
  • Customer Satisfaction Surveys
  • Email Follow Ups

One of the main factors that are essential to business success is that they provide a good satisfactory experience to their customers and build healthy relationships with them based on loyalty and trust. ZRAZ Solutions Services having years of experience under our belt, understands this very need of companies requiring to provide the best services to their customers. This however also includes the fact that these solutions need to be flexible and be able to accommodate high-call volumes and all types of interactions with efficiency. Many businesses big and small across the industry and world have hired our help to get a competitive edge on their business rivals. We provide the best call center services across the world as the voice of our clients to millions of people through:

• State of the Art Contact Centers in multiple locations
• Automated Contact Solutions
• Dynamically Custom Designed Inbound Call Center Services
• The latest Contact Center Technologies
• Highly trained team of professionals

ZRAZ Solutions Services excels in mixing the correct resources and services together to provide an improved customer care experience and reduce costs for your company. Contact ZRAZ Solutions Services today for further guidance and information regarding Call Center Services that we provide.

Phone Answering
Services

One of the main contributing factors to the success of any business is to have a constant and reliable connection with the people, a service where customers can voice their queries and concerns regarding products and services of your company. If by chance a company does not provide this availability to the customers, the chances of those customers getting in touch with the competitors of that company are far greater. ZRAZ Solutions Services understands this requirement and provides, professional Live Customer Support, ensuring your customers remain your customers.

ZRAZ Solutions Services can answer your business phone lines regularly, some of the time, only at certain hours or can be used as a simply all overflow as per your own requirement. Due to our highly flexible Phone Answering Service, it can be tailored to meet any requirement set out by our client. By creating a dynamic script, we are capable of providing expert services in which the customers are convinced that they are talking to the company. Having years of experience and being one of the leading ZRAZ Solutions providers, we own up to the tasks and never disclose that we are merely the service hired by the company as it is more than often done by our competitors.



Features of Phone Answering Service

• Round the Clock Call Coverage
• Call Overflow and After Hours Call Answering
• Bilingual Answering Services
• Online Tools and Reports
• Appointment Scheduling

Our agents are professionals, trained in handling all of the calling customers’ needs 24/7. Customers of all nature require personalized answers that are tailored to their requirements which is the main force behind customer satisfaction and loyalty. Contact ZRAZ Solutions Services today for further guidance and information regarding Phone Answering Services that we provide.

Email Follow Ups

One of the main factors that are essential to business success is that they provide a good satisfactory experience to their customers and build healthy relationships with them based on loyalty and trust. ZRAZ Solutions Services having years of experience under our belt, understands this very need of companies requiring to provide the best services to their customers. This however also includes the fact that these solutions need to be flexible and be able to accommodate high-call volumes and all types of interactions with efficiency. Many businesses big and small across the industry and world have hired our help to get a competitive edge on their business rivals. We provide the best call center services across the world as the voice of our clients to millions of people through:

• State of the Art Contact Centers in multiple locations
• Automated Contact Solutions
• Dynamically Custom Designed Inbound Call Center Services
• The latest Contact Center Technologies
• Highly trained team of professionals

ZRAZ Solutions Services excels in mixing the correct resources and services together to provide an improved customer care experience and reduce costs for your company. Contact ZRAZ Solutions Services today for further guidance and information regarding Call Center Services that we provide.

NEW BUSSNISS

unleashpotential@icrossing.com
+1212.649.7955

NEW BUSSNISS

unleashpotential@icrossing.com
+1212.649.7955

NEW BUSSNISS

unleashpotential@icrossing.com
+1212.649.7955

Copyright@2016, ZRAR Solutions